Q: What does the website migration service include? Will my web site be safe?
A: The web site migration service provided by SupremePanel is totally free of cost and involves transferring all your files, databases and emails from your present web hosting provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings required for your websites to be fully operational on our avant–garde cloud hosting platform.Our technicians are completely capable of transferring any type of site. With years of experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made web app with numerous custom libraries is as elementary as moving a plain WordPress–based blog.
Q: How much time will it take for my website to be moved over to your platform?
A: There are a lot of aspects to bear in mind – the total number of files, the size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. That said, we do our very best to carry out all website migrations in a 48–hour period. Smaller–sized websites are migrated much faster – typically in under 24 hours.
Q: What details will I be required to give to your Website Migration Department?
A: We do not require any personal info. We will need, however, the login info for your old web hosting account along with the name of the site that you’d like to move.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Nah. Your site will remain visible online during the migration. As soon as everything is done on our end, we’ll tell you so that you can preview it and check for problems. If everything is OK, all you will have to do is change your domain name’s DNS resource records.
Q: Will my old web hosting provider discover that I’m leaving them?
A: While we migrate your web content, your hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: We support all Linux–based web hosting platforms. Generally, if we can get access to your Control Panel, we’ll be able to transfer your website.The only platforms that we don’t support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.