Logo Central Alberta Computer Services
Who we are:
We're three friends who met some years back when the Internet wasn't yet available to the average Joe in Central Alberta and the "in thing" was dialing into BBSes (standalone computer bulletin board systems). Back then, we would try and help each other optimize our base memory for DOS and brainstorm ways to upgrade our systems on the cheap.

Some years have passed we're a little more experienced at keeping our systems chugging along happily. Apparently others have noticed this as we've found that whenever one of our friends or acquaintances at work has a problem with one of their machines, we're usually among the first people they call. After spending a lot (and we mean A LOT) of time helping other people upgrade their machines, load software, etc., we figured maybe it was time we looked at going into business for ourselves.
What we do:
As an authorized Eagle PC dealer, we stand behind what we sell. If you're not happy with hardware or software that you've purchased from us we'll bend over backwards to put things right. And we feel that our service is exceptional. All new systems purchased from us come with a THREE YEAR parts and labour warranty. As well, you are entitled to six system tune-ups at no charge over a three year period. (We check your system for viruses, possible hardware problems and blow out the dust-bunnies with some compressed air).
What we won't do:
  • We don't take advantage of newbies (people who are new to personal computing). This means that we won't use a customer's lack of knowledge to sell them items they don't need just to make a fast buck.
  • We don't cut corners. The old computer maxim, "garbage in, garbage out" not only applies to software, but hardware as well. Every system we build uses high-quality components purchased from reputable suppliers. For the end user, this means years of trouble-free computing.
  • We don't pass the buck. If you do have a problem with something you've purchased from us, we will deal with it as quickly as we can. This means that we will diagnose the problem and fix it ourselves, rather than sending it to some repair facility on the other side of the country leaving you without a computer for three months.
  • We won't look for any chance to stick you with a service bill. If you've purchased some hardware from us, we will be happy to install it for you, gratis. If you screw up some Windows settings by accident one night on a system you've purchased from us, and we have the time to help you fix it, we will. (Mind you, if you keep doing something we've told you not to, and we have to keep fixing it, you WILL get a bill for that. Fair is fair.)
  • We won't sell you proprietary hardware. The real-world translation of 'proprietary' is that you can buy it cheap up front, but heaven help you when the time comes to upgrade your system. You will only be able to purchase the upgrade from the manufacturer of your proprietary system, and at probably four times the going rate to boot! Every Eagle PC system is built around open standards and can be upgraded easily and affordably.
But I can get this system cheaper at <INSERT STORE NAME HERE>:
Maybe. You can get *a* system cheaper at another store, perhaps, but is it the same system? Are they using a quality mainboard from a reputable manufacturer or some company no one has ever heard of? What is the bus speed of that mainboard, 66Mhz or 100Mhz? Is it using the newer faster SDRAM memory? Does the system include a genuine Intel processor or a cheap knock off? Is the video card AGP or simply PCI? Does it support 3D properly? Are you getting a quality PCI modem or a cheap ISA modem? What kind of network card are they installing - is it a 10/100 or simply a 10? Is the case that the system comes in well designed for ease of access or will it start falling apart after the fourth or fifth time you've opened it? Is the power supply in the case suitable for your applications?

We'd love to say that we can meet or beat any price, but that isn't true. We really do build good systems and sometimes that does cost a little more. We feel that when our systems are matched against systems from other vendors with the SAME components that our prices are VERY competitive. And again, please remember that WE service what we sell - not everyone else can make that claim.

Should you get a quote from another computer dealer for what sounds like the same system we are selling, don't be afraid to ask what components they are using in that system. And please don't hesitate to call us, we'll be happy to answer any questions you might have.

Regards,

Lloyd Hannett
(Owner)

4139 - 48th Avenue
Innisfail, Alberta T4G 1K1
Phone/Fax (403) 227-3950
(c) 1998 Central Alberta Computer/Online Services. While our business is built around computers, it is owned and run by humans who do make the occasional mistake. Should you find one on our site, please report it to our Webmaster. This site last updated Sept 04/98 at 8:00 p.m.